Privacy policy.

1. Information We Collect

We may collect the following types of information:

Information you provide directly

When you complete a form on our website or through one of our ads, contact us by phone or email, or otherwise communicate with us, we may collect:

  • Name

  • Email address

  • Phone number

  • Property address or project location

  • Budget, timeline, and other project details

  • Any other information you choose to provide in a message or comment

Information collected automatically

When you visit our website, we may automatically collect certain information about your device and how you interact with the site, such as:

  • IP address

  • Browser type and version

  • Pages you visit and time spent on them

  • Referring website or ad

  • General location information (city/region)

We may collect this information using cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for purposes such as:

  • Responding to your inquiries and requests

  • Providing quotes, consultations, and information about our custom home building services

  • Following up with you after you submit a form or contact us

  • Scheduling calls, meetings, or site visits

  • Sending you updates, promotions, or other marketing communications (where permitted by law)

  • Improving our website, services, and advertising

  • Complying with legal obligations and protecting our rights

3. How We Share Your Information

We do not sell your personal information.

We may share your information with:

  • Service providers and partners who help us operate our business (for example: customer relationship management platforms, email and SMS providers, website hosting providers, and advertising platforms such as Meta/Facebook and Google).

  • Professional advisors (such as legal or accounting professionals) when necessary.

  • Law enforcement or other authorities when required by applicable law or to protect our rights, property, or safety.

These third parties are only permitted to use your information as necessary to provide services to us and are expected to protect your information appropriately.

4. Cookies and Tracking Technologies

We may use cookies and similar technologies on our website to:

  • Remember your preferences and improve your experience

  • Analyze website traffic and usage

  • Measure the performance of our marketing and advertising campaigns

  • Show you more relevant ads based on your interests and interactions with our website and ads

You can usually set your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some features of our website may not function properly.

5. How We Protect Your Information

We take reasonable technical and organizational measures to help protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

  • Provide the services you requested

  • Communicate with you about your project or potential project

  • Comply with legal, accounting, or reporting obligations

  • Resolve disputes and enforce our agreements

When information is no longer needed for these purposes, we may delete it or anonymize it.

7. Your Choices

You have certain choices regarding how we use your information:

  • Marketing communications: You can opt out of marketing emails or text messages at any time by following the unsubscribe instructions in the message or by contacting us directly.

  • Updating your information: You can contact us to request corrections or updates to your personal information.

  • Cookies: You may adjust your browser settings to refuse cookies or delete existing cookies.

8. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete it as soon as possible.

9. Third-Party Websites

Our website or communications may contain links to third-party websites (such as social media platforms or partner sites). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of our website or services after any changes are posted means you accept those updates.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

RW Scott Homes